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Need Help With Your Canvas Print Order?

Not sure what options to select or have
questions regarding your image?

We know it can be a confusing process sometimes, or you may just simply need our opinion to help decide which options to select. Please look through our frequently asked questions below, if you don't find the aswer to your question then please fill out the form below and we’ll get back to you within 24 hours.

Frequently Asked Questions

What Image Formats can I upload?

The following image formats are supported: JPG, TIFF, PDF, PNG, GIF, BMP, EPS, PSD

What resolution or file size should my image be?

We allow up to a maximum of 100mb file size for image uploads. We recommend a file that is at least 1MB in size. To see the size of your file, right click the file and scroll down to 'properties' in the panel that pops up you will see the ‘Size’ displayed in MB and bytes. It is always best to use your original file, images that have been emailed or sent via text will most likely have been compressed during the process.

Our upload tool will verify the resolution of your file during the upload process and display the canvas size options available for your file.

What options do I have for the sides of my canvas?

During the order process you will be asked to decide how you would like the top, sides and bottom of your canvas to look (the wrap). There are a few options to choose from including, a mirrored image, image overflow or a solid color. Each option is explained and a preview is given so you can select what works best for your image.

We need an additional 2" on each side to allow for the canvas wrap, the most popular choice is a mirrored image. This option allows the maximum amount of your image to be on the front of the canvas. However this option does not work for all images, particularly close up shots of people.

How Long Will My Canvas Take?

We are working to a maximum 5 business day turnaround (1 week) on all standard orders, however your canvas may well be ready sooner. You will receive tracking information once your canvas has been completed and is ready to ship.

Can I Get My Canvas Sooner?

We do offer a rush VIP service which guarantees your order will be completed and ready to ship within 3 business days. This option can be selected during the order process, there is a $19.95 fee for this service.

How long does shipping take?

We are based in Southern California and ship via FedEx Ground service. West Coast 1-2 business days, Mid West 2-4 business days, East Coast 3-5 business days.

Feel free to ask us anything, you may be surprised what’s possible! We will get back to you within 24 hours. Please note that our business hours are Monday to Friday 9:00 AM to 5:00 PM PST.

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Prefered and fastest method is via the contact form on this page.
Phone message service: 949.264.1490

441 E. Columbine Ave, Unit B,
Santa Ana, California 92707

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